Resources

 

DELIVERABLES 

 

Index


Risk Systemicity Questionnaire Handbook

 

Author: Igor Pyrko, Susan Howick, Colin Eden, University of Strathclyde, Clara Grimes, ICLEI Europe

 

The Risk Systemicity Questionnaire seeks to supports cities in “actively understanding the risk landscape” by improving their risk assessment beyond traditional methods through an innovative focus on the interactions between different types of risks. The RSQ has been co-created in close collaboration with representatives of seven European cities, and it presents a range of risk scenarios – perspectives of the future reflecting how one risk might cause others, thus presenting a ‘scenario’ of risks. By exploring a range of risk systemicity scenarios, the user is able to prioritise the high risk areas which may require particular attention. The RSQ enables cities to develop their knowledge of the risk landscape which affects them, thereby developing their resilience.

The aim of this manual is to explain how to use the RSQ.


Maturity Model Handbook

 

Author: Clara Grimes, ICLEI Europe, Josune Hernantes, Marana, Patricia, Tecnun, University of Navarra

 

The Resilience Maturity Model is a strategic tool designed to provide cities with a roadmap towards enhanced resilience. It provides a holistic overview of the resilience building process and helps end users to understand resilience as a multidimensional objective. The Maturity Model enables cities to assess their current maturity stage and to identify the policies to implement in order for the city to evolve and move to the next maturity stage. This handbook provides a useful and visually-oriented guide to the Resilience Maturity Model.


Report: City Resilience Dynamics tool

 

Author: Leire Labaka, Marta Iturriza - TECNUN, University of Navarra, Ahmed Abdeltawab Abdelgawad Salem Aboughonim, Jaziar Radianti - CIEM, University of Agder

Deliverable: 3.5

 

The City Resilience Dynamics tool aims at providing a training tool for cities to understand and learn about how the resilience building process should be in cities and also, to understand the functioning of the RMM and the dynamics of the resilience policies defined in the RMM. This tool complemets the RMM and the RBP tools since it explicits the dynamics of the resilience policies and the interrelationships among them. Furthermore, it shows how the resilience level of the city will improve taking into account the strategy followed regarding the policy implementation.


Policy brief

 

Author: Serene Hanania, Clara Grimes, ICLEI Europe

Project deliverable: D7.3

30 May 2017

The first SMR policy brief summarizes the key points to be articulated to policymakers to follow from the Smart Mature Resilience project. The policy brief presents the following main issue statements:

  •  European cities need to become more resilient
  •  Holistic assessment and decision-making in cities can enhance resilience in Europe

Dissemination and Communication strategy: revision

 

Author: Clara Grimes, ICLEI Europe

Project deliverable: D7.4

31 May 2017

This document lays out the approach and methods to be utilised by the project in external communications.


Risk Systemicity Questionnaire

 

Author: Susan Howick, Colin Eden, Igor Pyrko, University of Strathclyde

Project deliverable: D3.3

30 March 2017

This deliverable reports on the construction of the Risk Systemicity Questionnaire (RSQ) which is one of five tools that shall form new European Management Guideline developed as part of the Smart Mature Resilience (SMR) project. The RSQ contributes to building city resilience through a focus on risk assessment and preparedness for future risks.


A Prototype of an integrated resilience information portal that provides a coherent framework to support communication and engagement in resilience building activities

 

Author: Nicolas Serrano, TECNUN, University of Navarra

Project deliverable: D4.4

30 November 2016

D4.4 is a demonstration deliverable, as it denoted a prototypic software, namely the Resilience Information Portal. The short text included here gives hints how the prototype can be accessed, and how users are supported it utilizing it.


Design Principles for the Use of Social Network Services

 

Authors: Tim A. Majchrzak and Mihoko Sakurai, CIEM, University of Agder

Project deliverable: D4.3

30 November 2016

This report was prepared in the framework of Work Package (WP) 4, i.e. the WP that is developing the Resilience Engagement and Communication Tool, and in particular a toolbox and a prototype. Specifically, this report is the third deliverable (D4.3) of this work package. It presents design principles for the use of social network services to promote citizen engagement. This is facilitated by the task of integrating social media communication with citizens as part of the Resilience Information Portal that is also currently finalized. Overall, WP4 provides a collaborative environment that facilitates awareness and engagement among key stakeholders and partners in resilience building activities.


Revised Resilience Maturity Model

 

Authors: Josune Hernantes, Leire Labaka, Raquel Gimenez, Patricia Maraña TECNUN

Project deliverable: D3.1

31 October 2017

The main objective of the SMR project is to develop a Resilience Management Guideline that aims to help in the operationalisation of the resilience building process of European cities. This Guideline integrates five complementary tools that will enhance significantly the CITY1 resilience defined as the ability “to resist, absorb, adapt to and recover from acute shocks and chronic stressed to keep critical services functioning, and to monitor and learn from on-going processes through city and cross-regional collaboration, to increase adaptive abilities and strengthen preparedness by anticipating and appropriately responding to future challenges”.

These five tools are: 1) a Resilience Maturity Model, 2) a Risk Systemicity Questionnaire, 3) a Portfolio of Resilience Building Policies, 4) a System Dynamics Model and 5) a Community Engagement and Communication tool.

This report focuses on the first tool explaining the methodology used to develop it in addition to describe its maturity stages. Literature review was carried out in order to gather information about worldwide approaches regarding resilience. Furthermore, Group Model Building workshops have been arranged during the SMR Project first year to gather the needed requirements for the development of this Resilience Maturity Model from experts. A Delphi process and a validation workshop have also been carried out to further validate the Maturity Model and ensure its replicability and transferability to other CITIES in Europe.

The Resilience Maturity Model comprises five maturity stages to guide cities through the optimal path of building resilience from a strategic approach. Each maturity stage contains a description of the objectives of that maturity stage, the stakeholders that need to be engaged in each stage in addition to a list of policies that should be developed in order to achieve the objectives defined in that maturity stage. A set of indicators have also been identified for monitoring and assessing the performance of these policies and justify their investments on resilience. Finally, the steps to follow in order to implement successfully the Maturity Model are explained. These steps consist of: 1) Assessment, 2) Strategy development, 3) Strategy implementation and 4) Strategy monitorization.


Report of the Review Workshop 1

 

Authors: Clara Grimes, Vasileios Latinos, ICLEI European Secretariat

Project deliverable: D5.3

21 October 2016

The first review workshop of the Smart Mature Resilience (SMR) project took place on 21st September 2016 in Kristiansand (Norway). The workshop focused on gathering feedback from the pilot tools testing process and collecting input on social media integration and scenarios for the Resilience Portal, which is integral part of the Community Engagement and Communication Tool.


Peer Review Meeting 1

 

Authors: Vasileios Latinos, Julia Peleikis, ICLEI European Secretariat

Project deliverable: D5.2

21 October 2016

The aim of this report is to provide important input for the finalization of the aforementioned tool. The report also demonstrates and highlights the main outcomes of the kick-off workshops, the organized webinars between the tier-1 and tier-2 partner CITIES, as well as the input received and the results of the review workshop, which took place in Kristiansand, Norway, on 21 September 2016. During this review workshop, the tier-1 CITIES provided collective input having participated in the first pilot implementation (out of 5) of the project, while the tier-2 CITIES shared their additional feedback having followed the peer-reviewing activities within WP5. The report summarizes the recommendations of the partner CITIES for the finalization of the tool, assesses the impact of the tool for the stakeholders for each tier-1 CITY identified in D5.1 and states some general conclusions on the pilot implementation process.


Preliminary Resilience Maturity Model

 

Authors: Josune Hernantes, Maider Sainz, Leire Labaka, Raquel Gimenez, Jose Mari Sarriegi, Patricia Maraña and Iker Zubizarreta, TECNUN, University of Navarra

Project deliverable: D2.6

30 June 2016

The Preliminary Resilience Maturity Model comprises five maturity stages to guide cities through the ideal path of building resilience. Each maturity stage contains a description of the objectives of that maturity stage, the stakeholders that need to be engaged in each stage in addition to a list of policies that must be developed to achieve the objetives defined in that maturity stage. This tool will be used by local governements and other stakeholders in order to assess and classify themselves in their corresponding maturity stage. Once CITIES know in which maturity stage they are, the maturity model will help them to identify the optimal path for the evolution of the resilience building process.


Delphi Analysis Report

 

Authors: Maider Sainz, Josune Hernantes, Leire Labaka, Patricia Maraña, Iker Zubizarreta and Jose Mari Sarriegi 

TECNUN, University of Navarra

Project deliverable: D1.4

30 June 2016

This report is the result of the work carried out in the fourth task in WP1 of SMR. The findings of the previous three tasks have been processed by a Delphi method process involving experts, including selected participants from relevant EU FP7 projects. The general outcome of this report is an expert assessment of resilience implementation approaches and elements that can be adapted to relevant critical infrastructures and the role of the population, rescuers and the media with a view to derive a resilience maturity model (WP2). The resilience maturity model will be further refined in WP3. An early version of a general maturity model is an output of this task, and serves and a vehicle for transfer of outcome together with workshops in WP2. Delphi is a systematic and iterative process for structuring a group communication process in order to obtain a consensus about a complex problem. The Delphi method consists of multiple rounds of questionnaires providing feedback among informants.


Existing standards and standardization activities report

 
Authors: René Lindner and Bernhard Kempen DIN
Project deliverable: D6.1

31 May 2016

The aim of this report is to disseminate knowledge about relevant existing standards and standardization activities amongst project partners and to support the awareness rising of possible missing standards. Thus this document will show the current resilience and Smart City standardization landscape, specifically taken into consideration the security aspects, and will list and briefly assess the standards relevant for this project. 


List of Relevant Stakeholders

 
Authors: Julia Peleikis, Vasileios Latinos, Alberto Terenzi ICLEI European Secretariat
Project deliverable: D5.1

31 May 2016

This report takes stock of the first activities developed in the framework of Work Package (WP) 5 of the SMR Project, i.e. the WP dedicated to tool testing with and to exchange between the cities that are part of the SMR Consortium. In particular, during the first project year, ICLEI European Secretariat, in close cooperation with the three tier-1 cities (i.e. Kristiansand, San Sebastian/Donostia and Glasgow) and their respective research partners (i.e. CIEM, TECNUN and the University of Strathclyde) organized three ‘Kick-off Workshops’ in Kristiansand, Donostia/San Sebastian and Glasgow (the latter is scheduled to take place after publication of this report, in June 2016). The workshops gathered the most relevant stakeholders of each tier-1 city, presenting the project goals and outputs, introducing participants to the project’s resilience management approach, and de facto kick starting the pilot implementation of the tools in the tier-1 cities. 


Design principles to promote transdisciplinary collaboration

 

Authors: Tim A. Majchrzak and Mihoko Sakurai CIEM, University of Agder

Project deliverable: D4.2

31 May 2016

D4.2 compiles design principles for the use of social networking services to promote transdisciplinary collaboration. It does so based on a series of extensive interviews with the CITIES and stakeholders. Interviews were done in a semi-structured fashion and we allowed for open discussion. This enabled us to gain broad insights from the work with the city partners.


Holistic Resilience Workshop Report

 

Authors: Maider Sainz, Raquel Gimenez, Josune Hernantes and Leire Labaka TECNUN, University of Navarra

Project deliverable: D2.4

31 May 2016

The fourth workshop of the SMR (Smart Mature Resilience) project took place from the 9th to the 12th of May 2016 in Vejle (Denmark), and focused on integrating the results obtained in the previous workshops on critical infrastructures, climate change, and social issues. In this workshop, experts from the cities of Bristol, Donostia / San Sebastian, Glasgow, Kristiansand, Riga, Rome, and Vejle were invited to contribute to the development of the first preliminary version of the city-resilience maturity model and the risk assessment questionnaire. Furthermore, they had the opportunity to provide their feedback for improving these two tools.


Cities' Requirements related to Resilience

 

Authors: Patricia Maraña, Josune Hernantes and Jose Mari Sarriegi TECNUN, University of Navarra

Project deliverable: D2.5

30 May 2016

Four workshops have been conducted (in Riga, Bristol, Rome and Vejle) within the scope of this project, whose main aim was to gather practical requirements from CITIES regarding resilience and its operationalization process. The aim of this report is to analyse and synthetize all the information gathered during these workshops to make explicit the practical requirements CITIES have regarding resilience and set the basis to develop the Resilience Management Guideline and its five supporting tools. Meeting the requirements identified will be compulsory to develop a Resilience Management Guideline compatible with the current managerial procedures within the city and the CITIES’ expectations regarding resilience.


Social Dynamics Workshop Report

 

Authors: Maider Sainz, Patricia Maraña , Josune Hernantes, TECNUN, University of Navarra

Project deliverable: D2.3

30 March 2016

The third workshop of the SMR (Smart Mature Resilience) project took place from the 22nd to the 25th of February 2016 in Rome (Italy), and focused on policies, indicators and barriers associated to Social Dynamics. In this workshop, experts from the cities of Bristol, Donostia, Glasgow, Kristiansand, Riga, Rome and Vejle had the opportunity to exchange information and knowledge related to the risks associated to Social Issues and to provide material for the development of the Resilience Management guidelines.


Multidisciplinary Literature Synthesis

 

Authors: Magnus Bång and Amy Rankin, Linköping University 

Project deliverable: D1.3

30 March 2016

This report is the result of the work carried out in the first, second and third tasks in WP1 of SMR. The report includes summaries of D1.1 in terms of (1) a systematic literature review of urban resilience, (2) a review of world-wide reports approaches and indicators related to urban resilience and, (3) a city survey of approaches and challenges for our SMR partner cities. The report also summarises work conducted in D1.2, specifically, (1) a systematic literature review of three problem areas (resilience in critical infrastructure (CC), climate change (CI) and social dynamics (CD)), (2) a review of EU project reports, and (3) a repository of policies, metrics and best practices.


Survey Report on EU-Sectoral Approaches

 

Author: Jaziar Radianti, University of Agder

Project Deliverable: D1.2

March 2016

This report contains an analysis of European Sectorial approaches to resilience. The report includes (1) a systematic literature review of three problem areas covered in SMR project: resilience in critical infrastructure, climate change and social dynamics, (2) a review of EU project reports both FP7 and H2020 in the area of Secure Societies and Climate Change related to resilience in these three problem areas and the city resilience is a part of the focus, and (3) repository of policies and best practices as well as metric and indicators identified from this review.


Climate Change Workshop Report

 

Authors: Maider Sainz, Raquel Gimenez, Josune Hernantes, Tecnun 

Project deliverable: D2.2

30 March 2016

The second workshop of the SMR (Smart Mature Resilience) project took place from the 25th to the 28th of January 2016 in Bristol, UK, and focused on policies, indicators and barriers associated to Climate Change. In this workshop, experts from the cities of Bristol, Donostia, Glasgow, Kristiansand, Riga, Rome and Vejle had the opportunity to exchange information and knowledge related to the risks associated to Climate Change and to provide material for the development of the Resilience Management guidelines. The aim of this report is to explain the execution of the workshop, explaining the activities carried out and the obtained results. 


Survey Report on Worldwide Approaches

 

Authors: Magnus Bång and Amy Rankin, Linköping University 

Project deliverable: D1.1

January 2016

This report is the result of the work carried out in the first task in WP1. The report includes (1) a systematic literature review of urban resilience, (2) a review of world-wide reports and networks related to urban resilience and, (3) a city survey of approaches and challenges for our SMR partner cities. The work in this task has been aimed at a deepening our understanding of resilience in the context of cities. The report will provide a basis for the SMR project when operationalising the concept of resilience to a practical level and urban context in the perspective of overall European resilience.


Project Website

 

Author: Clara Grimes, ICLEI European Secretariat

Project deliverable: D7.2

30 November 2015

A website was created for the Smart Mature Resilience project as Deliverable 7.2 as part of Work Package 7, ‘Dissemination and Communication’ and is hosted at www.smr-project.eu. The website’s design, development and maintenance is carried out by the lead partner of Work Package 7, ICLEI European Secretariat. The website represents the project’s primary method of communication with external stakeholders and the wider public.


Communication Platform

 

Authors: Tim A. Majchrzak, Mihoko Sakurai, CIEM, University of Agder

Project deliverable: D4.1

30 November 2015

The overall goal of Work Package 4 is to build a collaborative environment in order to facilitate awareness and engagement among key partner in resilience building. Ultimately, this leads to the development of an integrated Resilience Information Portal. While the delivery is the first version of a communication platform, we accompany it with a report that summarizes the activities that were engaged so far, sketches the current plans, and gives an outlook how we intend to build the portal.


Criticial Dependencies Workshop Report

 

Authors: Raquel Gimenez, Patricia Maraña, Leire Labaka, Josune Hernantes, TECNUN, University of Navarra

Project deliverable: D2.1

30 November 2015

The first workshop of the SMR (Smart Mature Resilience) project, took place from the 26th to the 29th of October 2015 in Riga, Latvia, and focused on Cities‘ dependency towards Critical Infrastructures (CIs). In this workshop, experts from the cities of Bristol, Donostia, Glasgow, Kristiansand, Riga, Rome and Veljle had the opportunity to exchange information and knowledge on the management of CIs and provide material for the development of the Resilience Management guidelines.


Dissemination and Communication Strategy

 

Author: Clara GrimesICLEI European Secretariat

Project Deliverable: D7.1

30 September 2015

Effective communication is essential to the success of the Smart Mature Resilience project. This document lays out the approach and methods to be employed by the project in external communications.


Smart Mature Resilience Project Factsheet

 
European Commission document

2 June 2015

Project information as presented by the European Commission.


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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement no. 653569.