Number of awareness raising events targeting CITY stakeholders


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Further reading and relevant links

Making Sense of Volunteering: A literature review

Published by Volunteering England on behalf of the Commission on the future of Volunteering, 2007

The Use and Effectiveness of Online Social Media in Volunteer Organisations

Published by the University of South Florida, Dissertation, 2014

State of the Worlds Volunteerism Report: Transforming Governance

Published by the United Nations Volunteers (UNV), 2015

A Review of informal volunteerism in emergencies and disasters: Definition, opportunities and challenges

Published by International Journal of Disaster Risk Reduction, 2015

What is Social Capital?

Published by OECD

The OECD measurement of social capital project and question databank

Published by OECD and the UK Office for National Statistics

Measuring Social Capital: An integrated questionnaire

Published by World Bank, 2004 

Defining and Measuring Social Cohesion

Published by UNRISD, 2010 

Ten Cities Support Communities in Building Capacity and Technical Support for Climate Resilience

Funded by Resilience AmeriCorps 

List of UN online volunteer groups

Examples of best practice volunteering Scotland

British Red Cross information on preparing for disaster


Links mentioned on page:

Case study Fairford Emergency Action Group

100 Resilient Cities

Pittsburgh City Resilience Strategy

Vejle City Resilience Strategy



Number of awareness raising events targeting CITY stakeholders



Number of trained volunteers






Inform citizens about volunteering opportunities in the local community


Policy description

The local government provides information about different initiatives and activities where they can be involved through the arrangement of workshops, conferences or the city council website. The role volunteering plays in strengthening citizen engagement, social inclusion and building resilient communities is of high importance. It is widely recognised that volunteering opportunities have a positive impact on individuals, organisations and the wider community.

Volunteering seeks to build community well-being, sustainability and respects the dignity of all people; helps tackle social, cultural, economic and environmental issues; and builds a more humane and just society. These initiatives of volunteering refer to activities undertaken independently as an individual to help others (e.g. checking on the wellbeing of an elderly neighbour), or as part of wider community activity in response to an identified issue or need (e.g. care and maintenance of the local environment).



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This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement no. 653569.