Tools

RESILIENCE MATURITY MODEL

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Subdimensions Starting Moderate Advanced Robust Vertebrate
Leadership & Governance Municipality, cross-sectiorial and multi-governance collaboration ( L1 ) ( L1S1 ) Establish a working team responsible for resilience issues in the city ( L1S2 ) Integrate resilience into visions, policies and strategies for city development plans ( L1M1 ) Establish a resilience department or committee and a cross-departmental coordination board and procedures ( L1M2 ) Align, integrate and connect the resilience action plan with regional plans ( L1M3 ) Adopt climate change preventive actions ( L1M4 ) Establish a target for city-wide emissions reduction ( L1M5 ) Promote equality of access to services and basic infrastructure to vulnerable sector of society ( L1A1 ) Align, integrate and connect the resilience action plan with national plans ( L1A2 ) Develop a plan for a multi-level governance approach involving the municipal, regional and national levels of governance ( L1R1 ) Align, integrate and connect the city resilience plan with regional, national and international resilience management guidelines ( L1T1 ) Support the development of other city resilience plans aligned, integrated and connected with regional, national and international resilience management guidelines
Legislation development and refinement ( L2 ) ( L2M1 ) Develop a white paper about multi-level governance approach ( L2A1 ) Develop a legislative framework for stakeholders involved in the implementation of the resilience action plan ( L2A2 ) Conduct certification processes to achieve existing standards ( L2T1 ) Encourage all the involved agents, including citizens, to provide feedback about the resilience development plans and policies ( L2T2 ) Contribute to the development of standards on resilience guidelines and policies
Learning culture (learning and dissemination) ( L3 ) ( L3S1 ) Develop a strategy to create a resilience culture ( L3M1 ) Promoting a culture of resilience ( L3A1 ) Formalize the learning process and institutionalize regular debriefing meetings ( L3R1 ) Create a learning city ( L3T1 ) Promote leadership for knowledge transferring and sharing among global cities, regions and nations ( L3T2 ) Develop formal procedures to assess the effectiveness of the learning process
Resilience action plan development ( L4 ) ( L4S1 ) Identify the city requirements regarding the resilience process ( L4M1 ) Develop a resilience action plan to respond to shocks and long term stresses ( L4A1 ) Integrate lessons identified from past events into the resilience action plan ( L4A2 ) Develop leading indicators for assessing the performance of the resilience action plan ( L4R1 ) Assess the efficiency of the resilience action plan periodically in order to continuously improve it
Preparedness Diagnosis and Assessment ( P1 ) ( P1S1 ) Assess and manage a full range of risks guidelines for shocks and stresses ( P1S2 ) List and prioritize critical services and assets guidelines for shocks and stresses ( P1S3 ) List existing plans and response mechanisms guidelines for shocks and stresses ( P1M1 ) Take account of interdependencies when assessing and managing risk ( P1M2 ) Review best practices to deal with shocks and stresses used in different sectors and other cities ( P1M3 ) Analyse lessons identified from past shocks ( P1A1 ) Assess scenarios of shocks and their cascading effects ( P1R1 ) Undertake regular and long-term risk assessments using the Risk Systemicity Questionnaire ( P1T1 ) Engage a wide range of relevant stakeholders in the risk management process ( P1T2 ) Assess the value added by CITY contributions to the resilience of other CITIES
Education and Training ( P2 ) ( P2S1 ) Conduct training and arrange emergency drills with the emergency teams and critical infrastructure providers ( P2S2 ) Inform citizens of volunteering opportunities in the local community ( P2S3 ) Develop a common understanding of the resilience approach among stakeholders ( P2M1 ) Conduct training and arrange emergency drills including volunteers ( P2A1 ) Provide training for citizens and public and private companies ( P2A2 ) Conduct emergency drills at national level ( P2A3 ) Develop education programs in schools about the resilience action plan ( P2A4 ) Assess and refine the training programs ( P2R1 ) Establish a strong network of volunteers ( P2R2 ) Conduct frequent joint training exercises between European cities ( P2T1 ) Develop training plans in cooperation with other CITIES ( P2T2 ) Develop training activities for other CITIES ( P2T3 ) Engage self-organization of involved agents to improve the development of the resilience of the CITY
Infrastructure & Resources Reliability of Cis and their interdependences ( I1 ) ( I1S1 ) Develop cooperation/collaboration agreements with critical infrastructure providers ( I1S2 ) Develop plans to monitor critical infrastructure functionality ( I1S3 ) Develop contingency plans for critical infrastructures ( I1M1 ) Identify interdependencies of critical services at local level ( I1M2 ) Develop periodical maintenance procedures for critical infrastructures ( I1M3 ) Develop measures to increase critical infrastructure redundancy and reliability ( I1M4 ) Implement monitoring systems for identifying risk shocks and long term stresses ( I1M5 ) Carry out audits for critical infrastructure providers ( I1A1 ) Develop flexibility measures ( I1T1 ) Establish the redundancy level of the infrastructure of the CITY ( I1T2 ) Encourage the continuous improvement of policies, to take advantage of any shock and stress to bounce forward and improve or re-design ( I1T3 ) Apply big data approaches to analyse the information obtained
Resources to build up resilience and to response ( I2 ) ( I2S1 ) Assess current initiatives and funding opportunities for the development of resilience ( I2S2 ) Develop a list of the current response physical resources available ( I2S3 ) Deploy a disaster relief fund for emergencies ( I2M1 ) Integrate the resilience action plan into the local government budget ( I2M2 ) Promote resources /tool sharing among critical infrastructure providers within a region during crises ( I2A1 ) Promote and provide incentives to stakeholders to invest in resilience ( I2A2 ) Implement centralised control of coordination of critical resources and activities during a crisis ( I2A3 ) Encourage companies to have appropriate insurance coverage and develop business resilience plans ( I2A4 ) Support citizens and private sector initiatives that contribute to building resilience at local levels e.g. via grants ( I2A5 ) Incentivate the private sector to encourage the adoption of energy efficiency standards in new buildings ( I2R1 ) Promote and provide incentives to stakeholders for investment in R&D&I projects regarding resilience ( I2R2 ) Encourage citizens to have appropriate insurance coverage and develop household resilience plans ( I2R3 ) Monitor an effective use of resources to ensure the resilience building process performance ( I2T1 ) Assess the improvement and innovation effects to the resilience building process. ( I2T2 ) Monitor the insurance level of citizens and companies
Cooperation Development of partnerships with city stakeholders ( C1 ) ( C1S1 ) Map relevant stakeholders to develop the resilience action plan ( C1S2 ) Develop a public website with emergency information ( C1M1 ) Develop a stakeholder engagement plan defining its roles and responsibilities ( C1M2 ) Develop an internal communication platform for sharing information with different municipal departments and emergency services ( C1A1 ) Align the objectives of the different stakeholders and set up a common understanding of resilience ( C1A2 ) Develop formal partnerships between academic and scientific entities to improve the resilience building process ( C1A3 ) Undertake public consultations to receive feedback on the resilience action plan ( C1A4 ) Develop a public communication platform to interact with stakeholders ( C1R1 ) Widen collaborative networks with stakeholders to reflect on and make decisions about the progress of the city resilience. ( C1R2 ) Arrange multi-stakeholder debriefing meetings ( C1R3 ) Develop a public platform to enhance sharing among city stakeholders ( C1T1 ) Engage self-organization of cooperation among all stakeholders involved in resilience development ( C1T2 ) Involve all stakeholders in the learning process
Involvement in resilience networks of cities ( C2 ) ( C2M1 ) Establish alliances with cities facing similar risks ( C2A1 ) Join a major network of European cities ( C2A2 ) Develop formal partnerships with regional stakeholders ( C2R1 ) Participate proactively in regional, national and international networks to promote initiatives, exchange experiences and learning ( C2T1 ) Active involvement of local authority and stakeholders in networks (local, national, European and global) ( C2T2 ) Encourage stakeholders to present their experience concerning the resilience building process as reference for other CITIES

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DISCLAIMER

This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement no. 653569.