The ISCRAM conference aims at exploring all dimensions of Information System domain to improve and contribute to Crisis and Disaster Management. The conference's wide scope follows the central topics of “Information System”, which includes social, psychological, organizational and technological aspects, while “Crisis and Disaster Management” refers to all kinds of events that significantly affect human society, from natural disasters to terrorist attacks and all types of accidents. Each article presented during the ISCRAM conference must have one “Information System” component and one “Crisis and Disaster Management” component.