The Smart Mature Resilience project is undergoing an intensive training period, where local stakeholders in the core cities of Donostia/San Sebastian, Glasgow and Kristiansand are receiving in-depth training on how to use the latest tools developed by the project; the Resilience Building Policies Tool and the City Dynamics Model. Two stakeholder training workshops took place in Glasgow and in Kristiansand. Local stakeholders received training on how to use the City Dynamics Model (previously referred to as the System Dynamics Model), which supports the already available Resilience Maturity Model.

The City Dynamics Model helps users, specifically municipal employees and elected officials involved in strategic planning and city management, better understand the main elements of the resilience building process in their city. It helps them prioritize the most urgent policies they should implement in order for their city to build resilience and guides them in planning relevant activities at a local level. During the training session in Glasgow, the participants worked on a flood scenario, to identify the best policies to improve preparedness and critical infrastructure performance and to better anticipate future water management challenges. In Kristiansand, the case study focused on some of the aspects of the recently developed and adapted Kristiansand Action Plan, and more specifically on the policies that would advance urban, green growth in the Nordic port city.

Following the trainings, webinars will be held, where the Tier 2 cities of Rome, Riga and Vejle will be briefed on the training activities and results from the implementing cities, the tool developers of TECNUN, University of Navarra, CIEM Center for Integrated Emergency Management, University of Agder and co-creation partner ICLEI Europe, and will ask questions and provide feedback on the results. The SMR partner cities are also preparing to take over a mentoring role for the upcoming final pilot implementation of the project, where a new Tier 3 group of cities will join them in resilience building activities. The City Dynamics Model will be available on the SMR website at the beginning of November 2017.

The SMR project has been working for just over two years to develop a suite of tools to help cities enhance their resilience. These tools have been developed in close cooperation between seven partner cities of Glasgow, San Sebastian, Kristiansand, Rome, Riga, Bristol and Vejle, SMR's four university partners, ICLEI Europe and standardization body DIN.

The cities have been working with researchers to develop five strategic support and discussion formats that the cities are using to identify and select policies they should implement to address weaknesses in their resilience management, to develop long-term resilience strategies as well as structures for cross-departmental cooperation outside of the usual 'silos'.

Now that the tools are being finalised, they will be shared with a wider group of cities at a Stakeholder Dialogue event in Thessaloniki, Greece. Three tools are already available to cities: the Resilience Maturity Model, Risk Systemicity Questionnaire and Resilience Engagement and Communication Tool. Two further tools: a System Dynamics Model and a collection of Resilience Policies will be completed before the event.

Registration for the Stakeholder Dialogue will open soon. For more information, please contact clara.grimes@iclei.org.

The Smart Mature Resilience project is undergoing another period of local stakeholder training, where local stakeholders in the core cities of Donostia, Glasgow and Kristiansand are receiving in-depth training on the use of the SMR tools that are being developed at the moment.

The first stakeholder training workshop took place in Donostia-San Sebastian beginning of June 2017, while the next visit is already planned for middle of July in Glasgow. During these trainings, local stakeholders receive training on the use of the System Dynamics Model, which accompanies the Resilience Maturity Model that is already available online.

The System Dynamics Model allows its users, specifically municipal employees and elected officials that are engaged in activities connected to strategic planning and management of the city to train themselves and understand which the main elements of the resilience building process in their city are.

Following the training, a 2-tier webinar will be held, where the tier-2 city of Bristol will be informed on the training activities and results from the city of Donostia, the tool developers of Tecnun, University of Navarra and co-creation partner ICLEI Europe, while they will be able to ask questions and provide feedback on the results. Stay tuned for the webinar announcement or catch up with the results later.

Glasgow City Council welcomed project partners, project cities and local stakeholders to the Lighthouse, Glasgow this morning for the first day of the Smart Mature Resilience project’s review workshop. During the morning session, the partners built on progress made at the project’s recent workshop, where European cities and a group of projects focusing on related topics met to compare tool development and discuss the optimal conditions for developing possible standards for resilience management in cities.

The SMR project is developing a Resilience Management Guideline supported by five tools, which provides a pathway to lead cities towards a more resilient future. Each tool serves a complementary purpose. The Resilience Maturity Model helps cities to identify their level of resilience maturity and helps them to identify policies that would be helpful measures towards resilience-building. The Risk Systemicity Questionnaire can bring together diverse stakeholders in a city to better understand their awareness of risk and the interrelatedness of risk. The Resilience Information Portal can provide useful software to cities, which they can use to make their communication system more resilient.

During the workshop in Glasgow, cities and scientific partners worked closely together to continue co-development of the System Dynamics Model, which is a game-like online learning tool to help strategic managers and other stakeholders involved in budgeting and strategic planning for resilience in cities identify and decide the most efficient and most strategically accurate policies to implement, and the order in which to do this.

The tool functions with an interactive interface, where users input a symbolic budget for resilience development and adjust the proportional investment in different areas regarding resilience for their city. The user can then run simulations of the effects of prioritizing investment in different areas in different order, using the tool as a kind of playground to trial methods of policy prioritization in a safe environment. Intensive collaborative sessions and exercises with TECNUN, University of Navarra and CIEM, University of Agder collected input from the SMR cities of Glasgow, Kristiansand, Donostia, Vejle, Rome, Riga and Bristol to validate the tool and ensure that it is an ideal format for immediate application and use by cities.

A further tool for Resilience Policies will then provide information, examples and case studies of the policies identified through the Resilience Maturity Model and the System Dynamics Model. The workshop will continue tomorrow with sessions hosted by the University of Strathclyde to work with cities on co-developing this tool.

Impressions of the first day are available at https://www.flickr.com/photos/iclei_europe/sets/72157683833382116/with/34331508890/. You can find out more about Glasgow and SMR at http://smr-project.eu/glasgow/.

Eneko Goia, Mayor of San Sebastian, welcomed the Smart Mature Resilience project to San Sebastian City Hall on 6th March 2017, emphasizing that “cities are the ideal scale for working on resilience”. Resilience-building is crucial to for San Sebastian, as the coastal city is already experiencing the consequences of climate change, particularly flooding. As the mayor joked, “The sea wants to recover all of those places we took in the past!” The project is developing a new Resilience Management Guideline, which helps cities to make the right decisions and policies to build resilience. This guideline is designed to be useable not only by the project cities, but by all European and global cities. Resilient cities support one another and bolster each other’s ability to recover from shocks and stresses.

“We are building the boat and sailing,” in the words of project coordinator Jose Mari Sarriegi, Tecnun, University of Navarra: the project partners, scientists and cities of San Sebastian, Glasgow, Kristiansand, Bristol, Vejle, Rome and Riga collaborate closely on developing the tools. Two of the tools are complete and are now available for use by cities: the Resilience Maturity Model and the Resilience Information Portal . A Risk Systemicity Questionnaire has been developed and tested in cooperation with the project cities, and this will be launched in the coming months.

The final two tools, the Resilience Policies Portfolio and the System Dynamics Model, are currently being developed. The System Dynamics Model is a game-style simulation programme that allows users to explore the effectiveness of implementing different resilience policies, helping to show which kinds of policies should be implemented in which order as the ideal trajectory towards a resilient city. The project partners and stakeholders are working on testing the model during the San Sebastian meeting, following which the tool developers will integrate the feedback gathered into the final, public version of the tool.

For information in Spanish, please see here.

For more information, please see www.smr-project.eu.

Smart Mature Resilience is undergoing an intensive period of local training, where local stakeholders in the core cities of Donostia, Glasgow and Kristiansand are receiving in-depth training on the use of the SMR tools that have been developed so far.

Training visits began in January 2017 in Donostia, where local stakeholders received training on the use of the Risk Systemicity Questionnaire and the Resilience Information and Communication Portal. Following the training, a 2-tier webinar was held, where Tier 2 city of Bristol heard from the city of Donostia, the Risk Systemicity Questionnaire tool developers at Strathclyde and co-creation partner ICLEI a summary of the results of the training, asked questions and provided feedback on the results.

The process continued this week in Kristiansand, where stakeholders received training on the Resilience Information and Communication Portal and provided input for a webpage on Kristiansand via the tool. Training is currently continuing in Kristiansand on the Resilience Maturity Model. Following training in Kristiansand, Tier 2 partner Vejle will attend a webinar to receive a summary of the results, provide feedback and gain an insight into the outcomes of the training.

Training will continue next week in Donostia on the Resilience Maturity Model, followed by Risk Systemicity Questionnaire training in Kristiansand and accompanying webinars, before Glasgow completes the last phase of the training on all three tools.

The Smart Mature Resilience project is holding its review workshop in Kristiansand, Norway. The project has had an introduction this morning to the prototype Community Engagement and Communication Tool and with feedback from the project’s Tier 1 cities on their experience so far in the project on stakeholder engagement.

The cities also shared the security sectors they are focusing on as part of the project, their needs from the new communication platform and how it related to the communication systems their cities already have in place. The Community Engagement and Communication Tool will serve as a toolbox, where cities can compare the communication systems already in place in their systems and choose elements and features of the platform to serve their individual contexts. The tool works with real-time concrete data, which can be supplied by different users on different administrative levels, and the platform is designed for ease of use and does not require advanced technical knowledge.

Sigurd Paulsen of the city of Kristiansand, where the workshop takes place, identified water and waste as the security sectors of particular focus, and noted that the city is currently significantly investing in these areas. The city has worked closely with local research partner CIEM to provide comprehensive feedback and information on the city’s current communication practices in order to guide development of the tool and to optimize its potential for practical application. Paulsen noted that SMR workshops and networking have drawn attention to the need to build resilience within municipal administration and has also improved relationships and communication with city stakeholders, as well as spreading knowledge of resilience at national events, reaching national governmental actors. Kristiansand has also been able to closely cooperate with the city of Vejle through the project.

Judith Moreno, Donostia, named cyber security as a sector of particular focus for Donostia. Donostia found valuable networking at project events, as diverse experts from the city met at the SMR kickoff events, who are working on topics related to resilience, including health, food and crisis management, and networking through the SMR project gave these stakeholders the opportunity to discuss their experiences, which are diverse but related. Like Kristiansand, awareness of the need for resilience and the value of resilience-building has been recognised as a high priority on municipal agendas as a result of the project. As a bilingual city, Donostia has come up against the challenge of articulating and communicating resilience issues in translation. Standardization partners DIN were able to offer to support the city in this challenge and confirmed that they have comprehensive experience with addressing this challenge.

Frankie Barrett, Glasgow City Council, noted water security as a focus of Glasgow’s current resilience-building as part of the SMR project. He noted the intersections between physical and social resilience, and the importance of developing resilience against flood risk, as this can put the city’s most vulnerable groups at higher risk as a result of social factors. Glasgow has recently released its own resilience strategy. As a result of the project, Glasgow has been able to more closely communicate with stakeholders who had not previously been reached regarding resilience. Communication and coordination with national governmental level has also been boosted through the SMR project.

The workshop will continue with feedback from the Tier 2 cities.

The Smart Mature Resilience (SMR) project launched the pilot implementation of its tools in partner city Donostia/San Sebastián, Basque Country (Spain) on 13 April 2016 at a kick-off workshop in the project host institution of Tecnun, University of Navarra. According to Diario de Noticias de Gipuzkoa, Mayor of San Sebastián Eneko Goia opened the meeting, noting that San Sebastián faces “two risks associated with the global phenomenon of climate change that test the resilience of the city itself: these are the sea and the river.”

He further noted the importance of the event in Tecnun, as it marks the launch of the testing phase of the SMR project's pilot tools, which aim to enhance cities’ capacity to resist, absorb and recover from the hazardous effects of climate change. SMR researchers work with the project partner cities of San Sebastián, Glasgow (UK) and Kristiansand (Norway) to develop tools to assess and develop cities’ resilience. Together, they develop and pilot tools in these three core cities. The tools are then reviewed and evaluated by researchers and by a group of four other partner cities. It is foreseen that they will be spread to cities in Europe and beyond.

The testing process was launched in February 2016 in Kristiansand with a workshop focusing on water, and continued in San Sebastián, where the main focus of the workshop was communication flows in the energy and telecommunication security sector, particularly in emergency situations. The next launch of tools testing will take place in Glasgow. The other four project cities – Bristol (UK), Vejle (Denmark), Rome (Italy) and Riga (Latvia) – will closely observe the testing process and learn alongside the pilot cities.

For more information, visit smr-project.eu.

The first workshop of the SMR project was organised by the council of Riga and took place from the 26th to the 29th of October 2015 in Riga, Latvia. The main objective of this first workshop in Riga was to gather useful information from experts regarding Critical Infrastructures (CI) and their dependencies to be able to develop the tools proposed in the project proposal. The attendees of the workshop included sixteen participants from the seven partner cities of Bristol, Donostia, Glasgow, Kristiansand, Riga, Rome and Vejle, and also a number of observers from academic-partner institutions.

In the case of each city, climate-related disasters were subsequently followed by reactions in city halls whether by means of legislation, infrastructure or simply greater prioritisation of the issue. Resilience-building would prevent the need for disasters to happen in order for preventative action to be taken, and each city is participating in SMR in order to be able to pre-empt these disaster situations.

The cities agreed that volunteers play a crucially important role in dealing with disasters and crisis. Secondly, they found that it is important to be prepared for unexpected circumstances. Finally, in each case, information and knowledge -sharing among stakeholders was agreed to be vital.

Flooding

Bristol, Riga, Vejle and Donostia found that they had all dealt with similar challenges related to flooding.

Bristol’s power and water supply were affected by flooding in 2007, which led to the introduction of new flood and water management legislation in 2010, which empower city councils and local coordinators to make more decisions regarding flooding.

In the spring of 2013, the main road between the east and the west of the city council in Riga was completely submerged and the transport system was unable to function as normal. In both Riga and Bristol’s case, flood events provoke cities into action. In both cases, local risk management strategies had also been developed to work with communities and different stakeholders.

In 1999, a heavy storm in Vejle caused a power outage that lasted for four days, causing manufacturing to grind to a halt for several businesses. This event led to companies planning alternative emergency supply generators for crisis situations, and also fostered networking and information sharing among electricity suppliers.

Donostia’s communication system was affected by flooding in 2007, incapacitating emergency services during the peak of the crisis. This led to the improvement of emergency services and alarm warnings that capitalise on neighbourhood outreach via social media. Companies and industries located in flood-prone areas have also been moved to lower-risk areas.

Snowstorms

In 2007, a heavy snowfall affected Kristiansand, confining people to their homes and gridlocking the city. The impact of the event was so high that intervention at the regional level and volunteer teams’ help were necessary. The following year, the city invested new equipment to improve their ability to respond to snowfalls. The snowfall event also fast-tracked the construction of an already-planned highway that was better prepared to deal with this type of crisis.

Crowding

The city of Rome presented the problems produced by the unexpected high affluence of people visiting Rome in 2005 because of the Pope’s funeral. 4 million people descended on the city and approximately 8.5 million people used the underground system in one week. Numerous volunteers provided their help to organise this event. This event also led to the overuse of some basic services like telecommunication and hotspots. To solve this, the city needed to increase the amount of infrastructures to ensure the provision of these basic services was founded. Therefore, local authorities delegated the responsibility to deal with this event to national authorities.

Electricity failure

Riga faced a blackout in electricity supply in 1980 and consequently the consumers were switched off the grid. After this event, they increased the number of electric supply infrastructure to prevent this from happening again.

In 1994, Glasgow was affected by flooding that had an economic impact on the city. This disaster led the authorities to think collectively at a strategic level and to develop risk plans to mitigate the flood impacts. Moreover, partnerships were created among private consultancies, private companies, and the Scottish water agency. In 2011, engineering works were developed to prevent flooding and these risk plans have been improved over the last years.

As a result of heavy snowfall in Riga during November 2013, the roof of a popular shopping mall collapsed under the accumulated snow, causing the deaths of fifty-seven people. Since this event, the societal awareness of the importance of structural building maintenance increased. A new construction department was also created in charge of analysing buildings and determining which buildings are no longer fit for use.

Click here to read the full report

An article on the Smart Mature Resilience project was published in the Research News of the RCN, particularly focussing of the close involvement of the Tier 1 project CITY of Kristiansand and the Partner University of Agder. The full article (only available in Norwegian) is available to read via the below link.

Click here to read the full article.